Patient Reviews
"***I’m editing my review as my initial bad experience over the phone was addressed promptly and with care. They even squeezed me in the next day to help take care of my unraveling retainer so that it was no longer poking me. Thank you Monica! I really felt that she cared and was disappointed that I did not have a good experience initially. I will not my previous experience stop me from coming back for my future permanent retainer needs. ***I’ve never experienced customer service as rude as the person that answered the phone when I called at 8:19 AM on Tuesday, July 28th.I had my braces done here many years ago, probably 20. Last night, my top permanent retainer messed up and has been stabbing me behind my front teeth.I panicked and set up an appointment online for Wednesday at Michigan City, but then noticed that the Laporte office is open on Tuesdays so I called as soon as they opened.The girl that answered the phone was so condescending and argued with me the entire time.First she kept going on about how the appointment I booked online was for a consultation, I told her that there was no place for a note or anything and it didn’t get me any options. It also said nothing about a consultation when I booked it. She talked to me like I was a complete idiot. I finally said can you help me with my retainer or not? Then she proceeded to talk about the price like she was trying to talk me out of it and then told me I could just get them removed. I told her I don’t want it removed I want it fixed. Then she said that she couldn’t get me in until next week. So I’m just supposed to be in pain until then? She recommended I try clipping it myself, are you serious? If it weren’t for your rude staff I would be more than glad to wait until next week but you will never get my business or any money from me again."
"10/10 highly recommend! My son just got his braces taken off a couple days ago. He was quite sad that he won’t see the amazing staff anymore."
"Very accommodating, great employees, fantastic outcome with my granddaughters braces!"
"The staff is very friendly and helpful. My 2 kids love going there for their braces. Nice easy flexible payment plans. Timely appointment reminders for appointments. Appointment times for almost any schedule."
"Both of my daughter had their braces with Fryar and we had a great experience thru both treatments"
"We’ve gone every 6 months for the last couple of years to check if my kiddo is ready for braces and the office is very patient about waiting and making sure his teeth were ready. They didn’t try to push anything that wasn’t needed and there was no cost to be seen for those appointments for “check ins.” They are very detailed and transparent about payment options, plan of care and working with my son’s general dentist office for other procedures needed before braces."
"Amazing!!!! From the beginning consultation with office staff to my final Invisalign appointment this team has been nothing but professional, easy to work with, kind and enthusiastic!! I have had 2 daughters have braces with this staff as well and have been completely satisfied. We are so lucky to have such an experienced team of orthodontics in our La Porte area!!"
"Rachel had a great experience with getting her braces put on today. Dr Fryar, Monica, Jill and the rest of the staff went above and beyond to ensure a smooth process. I am so grateful for the wonderful care and communication."
"Dr. Fryer is very patient and thorough. He takes the time to explain everything to the parents and child! We have had four children get braces through doctor fryer and everyone was a great experience!"
"Dr Fryar and his assistants are always so kind . He was wonderful when he did my braces and I’m so thankful he’s still practicing and will be able to help our kids with theirs"
"Dr. Fryar and his staff are excellent to work with. He provides a high level of compassion and knowledge tailored to each individual situation. We have been extremely impressed with his conservative approach to starting braces for our children. Our oldest two children went through the process flawlessly and we are excited to see the results for our third child who just started in braces this week. He monitored our third child for over two years in order to determine an appropriate time line and best course of action to achieve the desired outcome. His care and commitment towards his patients is invaluable."
"Great experience, my braces removal was painless and the staff are welcoming"
"Very short wait time! The staff members are so thorough when providing patient education! My daughter is so happy that she got her braces today. Thank you Dr. Fryar & team!"
"We have been going to Dr Fryars for 3+years now and have had 2 kids in braces. Staff is always kind and helpful. They offer payment plan which helps make the cost more manageable and work around kids sports and school schedules the best they can. We love Dr Fryar and his staff!"
"Fryar Orthodontics is the best, hands down! Very accommodating and professional. They have done an awesome job with my daughter's braces! I couldn't ask for better results."
"My daughter has always been so scared of the dentist, so when it came time for an orthodontist I knew I had to be very selective for her. She’s so comfortable and not the least bit nervous for any of her appointments. When we first got her braces her teeth were very crowded and she had a severe overbite, now just 8 months in her teeth are already so beautiful and her confidence has boosted so much!! Highly highly recommend coming here!"
"My twins feel so comfortable here! Getting braces for them has been an amazing experience. Absolutely adore them and have recommended them to all of their cousins!"
"We love Dr Fryar and all of the ladies at the office! All three of my girls have had braces from here and all have had great outcomes."
"Always so nice. I went there when I was younger for braces, and now my daughter is!"
"I couldn't be happier with the outcome of my older kids' braces, thanks to Dr. Fryar! He did an amazing job, and I highly recommend him for anyone looking for orthodontic treatment. The results speak for themselves!"
"Fryer did my braces as a child and now my sons! Very good experience for both! We would highly recommend"
"Fryer did my braces as a child and now my sons! Very good experience for both! We would highly recommend"
"Dr Fryar and his team are amazing! My son lost his retainer at school. I called Dr. Fryar's office to see if they would make a replacement . The gentleman that answered the phone was great. He was able to get my son in right away. My son was not a patient of his for braces so I was concerned about cost. Very affordable and great customer service! Highly recommended!"
"We love Dr. Fryar’s office, Everyone is so nice and friendly from the front office to the ladies in the back! I now have two children in braces with Dr. Fryar, eventually three, and have been very happy! The staff is great to work with and from the beginning the process was very professional, yet friendly! Dr. Fryar himself comes and talks to you and the children in the consult which I feel is nice for the kids to meet them and get a feel for him as well!We highly recommend them!"
"Friendly, patient and outstanding results. It’s our third child to receive braces and consultation from Fryar Orthodontics. I was a Fryar patient when I was a child too. 😁"
